For customer service and ordering by phone, call us at 800-391-4492. Customer Service Representatives are available from 9:00 am to 7:00 pm eastern time, Monday through Friday. You can also contact us by email at email@example.com .
Q: What is your return policy?
A: If you are not completely satisfied with a DVD, return the item in salable condition within 15 days of receipt and we will exchange it for another. (One-time exchange only.) Please call 800-391-4492 for an exchange authorization.
Q: How long does shipping take?
A: Orders placed by 1:00 eastern time on any business will ship the same day. All other orders will ship on the next business day. Click here for shipping rates and details.
Q: Do you accept international orders?
A: We accept orders from Canada only.
Q: Can I buy using a purchase order?
A: Schools and approved businesses (businesses must complete a credit application) can use a purchase order. Simply fax an official purchase order to 208-988-9239.